Custom IVR applications from Database Systems Corp. are phone programs developed by our experienced programming staff using the latest IVR design concepts.

DSC provides the latest call processing software and phone systems along with our award-winning IVR services. DSC specializes in automated telephony solutions including interactive voice response (IVR) systems and uses this technology when providing IVR outsourcing services.

Whether your group or organization needs to acquire your own IVR platform or requires IVR hosting services, DSC can develop a custom IVR application that meets your phone answering needs.

The DSC professional staff can provide simple to complex interactive voice response applications and can design, develop, test and implement your phone programs economically and have your phone applications in place with a minimal amount of time.

Contact DSC to learn more about our custom IVR applications.

"Medtronic is the world leader in medical technology providing lifelong solutions for people with chronic disease. Medtronic offers products, therapies and services that enhance or extend the lives of millions of people. Each year, 5 million patients benefit from Medtronic's technology which is used to treat conditions such as diabetes, heart disease, neurological disorders, and vascular illnesses." - www.medtronic Medtronic selected Database Systems Corp. to provide call answering services along with our employee testing IVR scripts. Medtronic employees use our 800 phone service hosted at our call center. Callers enter an employee identification number on the phone keypad and listen to the current week's medical process or procedure. The employee then takes a short test and answers several questions to ensure that the training and information is properly understood. This telephone survey is performed automatically over the phone using touch phone key responses.

The following turnkey IVR applications have been developed for our customers. These applications run on our own call center or have been developed to run on our customer's IVR system.

Testing and Interviewing Phone Surveys Conducting Tests By Phone Surveys Over The Phone Telephone Interviews (CATI) Automatic Surveys Clinical IVR Surveys Telephone Survey Customer Satisfaction Survey Phone Contests Business Phone Services Employee Management Service Store Locator Phone Service HRD Phone Services Employee Testing By Phone Virtual Secretary Bill Payment Services Voice Over Talent Automated Phone Directory IVR Order Taking Professional Phone Services Legal Phone Services Medical Phone Services

Community Phone Services Transportation Phone Services Information Phone Services Utility Phone Services IVR Registration Services I'm Ok Senior Calls Emergency Management IVR Customer Services By Phone Help Desk Solutions Self Service IVR Virtual Help Desk Personal Phone Services Phone Coaching Services Money Transfer IVR Business Phone Applications Real Estate Phone Services Financial Phone Services TPV Third Party Verification Security Guard Monitor

Contact Us Today to learn more about our custom interactive voice response applications.