Database Systems Corp. (DSC) is a leading provider of automated call answering systems and interactive voice response system (IVRS) services. These IVR services include both outsourcing phone services as well as the development of custom IVR applications by our experienced programming staff. These applications can reside on your own IVR phone system or DSC can provide IVR outsourcing services at our secure data center.

With IVR software that was internally developed by DSC, IVR call answering services can be provided to any size group or organization. Our inhouse IVR service processes incoming calls using technology that answers calls without an operator.

DSC employs an experienced IVR programming staff that can deliver comprehensive IVR solutions quickly. Using this advanced technology, information can be provided to your callers at the touch of a phone keypad, 24 hours a day.

From web integration to external database access using voice XML messaging, DSC can develop comprehensive turnkey IVR applications in a short period of time.

Contact DSC to learn more about our custom IVR outsourcing and telephone surveys.

"The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world." Researchers at Johns Hopkins University utilize our IVR hosting services and interactive voice response data center to manage automated surveys of student volunteers. Johns Hopkins is collecting behavioral information over an extended period of time for long term health care research.

DSC offers comprehensive and custom IVR development and consulting services. From simple to complex phone applications, DSC personnel can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.

Our highly experienced development staff have designed and programmed hundreds of different interactive voice response applications such as telephone surveys. This professional group can analyse your phone needs and design it to meet your requirements. Our IVR application will answer your calls according to the rules dictated by your business.

The following are just a few of the features and options available to DSC interactive voice response service clients:

• Complete IVR Outsourcing Services.
• Your Own 800 Number
• Unlimited IVR Menu Selection By Caller
• Simple To Complex Call Routing
• Outside Phone Transferring Rules
• Database Access and Update
• Website and Server Data Access
• Simple To Complex IVR Scripts
• Text To Speech Converter
• Call Recording and Retrieval Service
• Professional Voice Prompts
• Online Reporting
• Much More....

Contact Us Today to learn more about our custom IVRS development and outsourcing services.